"Many thanks for coming in to see us today and giving some invaluable guidance for the safe use of our Spa. I mentioned that I had e-mailed Theo last week to thank him and all those involved with the installation of our Spa, but in case it did not arrive I repeat the views expressed.

We found all the people very helpful, polite and we are now making good use of the Spa as are all of our children and grandchildren. Your organisation should be proud of the way you carry out customer service and it is a delight to work with a company who actually do what they say they are going to do.

Many thanks and if you need any references or would like a potential customer to have a site visit, we will be only too pleased to arrange it."

"My Hydropool Serenity Hot Tub is magical! Not being the youngest of shoppers!! I was hesitant of investigating an installation; I need not have been..... I was approached with respect and courtesy by Daryl, who continued in the same vein answering my questions knowledgeably and constructively, without sales pressure, throughout my visit.

The excellent service didn't stop after placing my order either; I was updated regularly regarding anticipated delivery date, installation, and post installation use.

The Showroom Team too, when I went to ensure my chemical needs and application were correct, reflected the same high levels of professionalism. Thank you for a first class Product supported by a first class Company."